|
NorthShore Care Supply FAQ Database |
FAQ Index
Ask A Question
Categories:
|
Category: Delivery/Shipping
- Do I have to be home for delivery?
- How much does delivery cost?
- How long until I receive my delivery?
- Do you ship international? I live in Australia.
- Who do you ship with? UPS/Postal or both
- Once you have my address and phone, will you be sending me advertisements through the mail after delivery, or be calling my house for any reason.
- Do you deliver in Mexico?
- Do you ship to India?
- Whom do I contact if I have purchase your scales and I feel they either need repairs or calibration?
- Do you ship to APO? I am stationed with US Army in Germany. If so which shiping options are available? Most shipping is USPS. Thanks
- was wondering if a shipping adresss could be difrent from a billing address. thanks in advance
- Once I have placed my order how do I track shipping progress?
- where on card is cvv2#
- Do I have to be home for delivery?
No, our contracted delivery drivers will leave the package by the front door or wherever instructed. Our drivers do not collect any payments at the time of delivery. All items are discreetly packaged so your privacy is protected.
253 visitor(s) thought this was helpful. Do you?  
- How much does delivery cost?
Home delivery is calculated based upon the order size and delivery method chosen. Click on Payment & Delivery Options in the left side menu to view the delivery menthods and pricing. FedEx Ground is the lowest cost option and is our recommended method since it is also very quick and reliable. Feel free to call us at 800-563-0161 for any questions or quotes on international shipping.
219 visitor(s) thought this was helpful. Do you?
- How long until I receive my delivery?
You will receive an order confirmation detailing the expected delivery date. Most orders will ship the same day they are received. Estimated delivery time is 1 day for the Midwest, 3 days on the East Coast & 4 days for the West Coast.
278 visitor(s) thought this was helpful. Do you?
- Do you ship international? I live in Australia.
Unfortunately, we do not ship to Australia.
199 visitor(s) thought this was helpful. Do you?
- Who do you ship with? UPS/Postal or both
We normally ship with FedEx Home Delivery (Ground) and use the Postal Service-Parcel Post for deliveries to P.O. boxes in the continental U.S. For deliveries outside the continental U.S. or for faster delivery please call 800-563-0161 for a custom quotation. Thanks.
156 visitor(s) thought this was helpful. Do you?
- Once you have my address and phone, will you be sending me advertisements through the mail after delivery, or be calling my house for any reason.
We do not make any unsolicited calls or send advertisements in the mail, nor do we sell our customer lists. We provide discreet home delivery and protect the privacy of our customers and their families.
195 visitor(s) thought this was helpful. Do you?
- Do you deliver in Mexico?
Yes, we can ship to Mexico. You will need to call us from 8 to 5 Central time, Monday through Friday to receive a quotation on the shipping charges OR email us at info@northshorecare.com with your postal code and items you are interested in ordering. Unfortunately, our website can not calculate international shipping at this time. Thanks!
149 visitor(s) thought this was helpful. Do you?
- Do you ship to India?
At this time we do not ship directly to India. Thanks for your inquiry to NorthShore.
161 visitor(s) thought this was helpful. Do you?
- Whom do I contact if I have purchase your scales and I feel they either need repairs or calibration?
Please call us at 800-563-0161 and we will provide you with the appropriate service contact information depending on which brand scales need service.
130 visitor(s) thought this was helpful. Do you?
- Do you ship to APO? I am stationed with US Army in Germany. If so which shiping options are available? Most shipping is USPS. Thanks
Should be possible. Please let us know the address and items desired and we can email back a freight quote using the USPS delivery options.
Sincerely,
Adam
NorthShore Care Supply
Ph: (800) 563 - 0161
www.northshorecare.com
info@northshorecare.com
144 visitor(s) thought this was helpful. Do you?
- was wondering if a shipping adresss could be difrent from a billing address. thanks in advance
Yes. At online checkout it will ask for these separately.
Sincerely,
NorthShore Care Supply
148 visitor(s) thought this was helpful. Do you?
- Once I have placed my order how do I track shipping progress?
Usually you will get an email from FedEx Ground with the tracking number and link to follow progress unless your items drop-ship from one of our suppliers. If this is the case, then please contact us at 800-563-0161 or info@northshorecare.com for the tracking info.
181 visitor(s) thought this was helpful. Do you?
- where on card is cvv2#
For Visa, Mastercard and Discover you will use the last three numbers stamped in black on the back of the card in the signature area. For AMEX you will use the four digit code on the front of the card just above the card number, usually on the right side of the card.
108 visitor(s) thought this was helpful. Do you?
|
