How do I change the quantity of an item in the shopping cart?
First, you need to click inside the box of the quantity you want to change. Use backspace and/or delete to remove the old number and type the new quantity you desire. Once the quantity is correct, click on "Update Cart" and your order will recalculate based on the new information.
Do you deliver outside the continental U.S.?
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Yes! Please give us a call at 800-563-0161 to discuss shipping charges outside the continental U.S. Unfortunately, our website can not compute shipping charges outside the continental U.S.
How do I know if an item is in stock? Will you notify me when it ships?
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When you place an order we will send an order confirmation with expected ship date. If the item ships from our Illinois warehouse, then you would receive an additional email with the FedEx tracking number from FedEx. If you have any questions feel free to contact us at 800-563-0161 or email@example.com and we can look up the item(s) you need to see if they are in stock. If an item is out of stock for any period of time, then we usually post a note on our website with the backorder info.
I have set up a account and i can't log on help please john
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Please visit http://www.northshorecare.com/myaccount.asp and type your email in the FORGOT YOUR PASSWORD section to receive further instructions.
How can I change my email address on my account?
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Login to your account at http://www.northshorecare.com/home.asp
Then click on the red UPDATE button under your address. You will then be able to change email, password or address info.
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