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Try going out the the Java website site directly and download the latest FREE version of Java for Windows or Firefox (Version 6 Update 13). The website address is http://java.com/en/ The new version is compatible with Windows Vista/XP/2000, 2003, and 2008 Server. That should hopefully address your Java software problems.
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I am having the same problem. I bought a DELL INSPIRON 1525 Laptop, and having the same problem.
